1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, and address when you book an appointment or contact us.
• Health Information: Medical history and treatment details, provided voluntarily for chiropractic care.
• Payment Information: If you make a payment through our website, we process payments securely via Stripe.
• Website Usage Data: IP address, browser type, and device information to improve our website’s functionality.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments.
• To communicate with you regarding services, updates, and promotions.
• To improve our website and services.
• To process secure payments.
• To comply with legal or regulatory obligations.

3. Data Protection and Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we encourage users to take precautions when sharing information online.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. Your information may be shared only in the following circumstances:

• With trusted service providers who assist in website operations (e.g., payment processing).
• When required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage or disable cookies in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

• Request access to your personal information.
• Correct or update inaccurate information.
• Request the deletion of your data (subject to legal obligations).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• hello@ChiroMate.com.au
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